Our Service Center makes the maintenance and regular inspection of Rehadapt products as easy as they can be.
According to the Medical Device Regulation of the European Union, all medical products may only be used for limited amount of time before maintenance is required. This is supposed to not only ensure the best possible quality, but also the long-term safety for the usage of medical products. The lifespan of Rehadapt products is set to 5 years, starting at the date of purchase. We recommend a technical inspection every 2 years.
If 5 years go by without a maintenance check done by the manufacturer, responsibility for the safety and functionality of the product transfers from the manufacturer to the user as regulated by the (Medizinprodukte-Verordnung). We at Rehadapt are critical of shifting the responsibility away from the manufacturer onto the user. Our goal is to fully support our costumers continuously, even after 5 years have passed since our product was purchased.
For this intent, we established the Rehadapt Service Center (RSC). Maintenance in the RSC facilitates the usage of products until the end of their true service time, eliminating the necessity of pulling them from the market early for reasons of regulation.